APPOINTMENTS

CLICK HERE TO MAKE AN APPOINTMENT

Appointments

 

Please use the link above to book an appointment online.

 

It is sometimes necessary to get a locum to cover doctors or nurses when they are involved in administration, training or other matters.

 

All surgeries are run on an appointments system and appointments can be made by telephoning, calling into the centre or online. Telephone calls may be recorded for training purposes.

 

Appointments with doctors are 10 minutes long.

 

Requests by patients for non-urgent appointments to see a particular clinician on specific times/days are constrained by the requirements imposed upon clinicians to achieve centrally governed access targets, whilst offering appointments of safe and acceptable length.

 

Children will always be seen on the same day if necessary. Adults who feel they need to be seen urgently are asked to understand that the receptionist will need to ask them some questions in order to plan effectively. While you may have to wait, unavoidably, for your “own” doctor, we stress that consultation with a doctor is always available for urgencies.

 

Cancellations

 

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 

Patients who fail to cancel their appointments 3 times within a 12 month period are at risk of being removed from the practice list in accordance with our Did not attend policy which is available upon request.

 

Home Visits

 

The United Kingdom is the only country where home visits are frequently made by general practitioners. It is now accepted in the UK that the need for a patient to be seen at home, as opposed to attendance at the surgery, must be assessed solely on medical grounds.

 

This means that if patients are physically able to attend surgery they will be asked to do so, unless they are clearly infirm or housebound. We would point out that, generally, patients are better served when seen at the health centre than in less suitable surroundings at home.

 

The same factors apply to out-of-hours requests for contact with a doctor. We ask you to consider carefully before accessing this service, since true emergencies are more likely to need to be seen in hospital, and most children who are unwell can be brought to the surgery where they will be seen with the minimum wait.

 

Most of the doctors do their visiting between morning and afternoon surgery, so if you do require the service, and fulfil the criteria, please try to phone before 11:00.

 

Sickness Certificates

 

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website (www.hmrc.gov.uk/forms/sc2.pdf)

 

Evidence that you are sick

 

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

 

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

 

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

 

Statement of Fitness for Work - ’Fit Note'

 

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

 

For more information see the DirectGov website (www.direct.gov.uk/en/MoneyTaxAndBenefits/BenefitsTaxCreditsAndOtherSupport/Illorinjured/DG_175850) (where this information was sourced).

 

Training Practice

 

Drs Tasker, Budden and Sutherland are involved in the vocational training of fully qualified doctors who wish to enter general practice. Most of these registrars work in the centre for a year, having already completed at least three years working in hospitals beforehand; we and our patients have found them well-qualified, caring and stimulating. Because of this enthusiasm for training, the doctors and nurses working in this practice may, from time to time, ask patients to allow their consultations to be video-recorded for teaching and learning purposes. Of course, you always have a free choice in this matter.

 

Drs Tasker, Budden, Fletcher, Yates and Sutherland also have a close link with Manchester University Medical School. Third and fourth year medical students are also regularly attached to these practices for periods of up to 13 weeks. Dr Tyrrell also has links with Manchester University Medical School and second and third year students are attached to her practice on an occasional basis. Their work is always closely supervised, and again there is always a free choice about whether or not anyone else is present at your consultation.

 

Chaperones

 

IF YOU FEEL YOU WOULD LIKE A CHAPERONE PRESENT AT YOUR CONSULTATION

PLEASE INFORM YOUR DOCTOR /NURSE WHO WILL BE HAPPY TO ARRANGE THIS FOR YOU

 

CONTACT US

 

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