All surgeries are run on an appointments system and appointments can be made by phoning or visiting the practice or by using this link Get help for any health problem. Phone calls may be recorded for training purposes.
Urgent appointments
To request an urgent appointment for today (Monday to Friday) during opening times:
- phone us on 0161 707 5500
When you get in touch, we’ll ask what you need help with.
We will use your answers to choose the most suitable doctor, nurse or healthcare professional to help you.
Routine appointments
You can request a routine appointment in advance during opening times.
- phone us on 0161 707 5500
When you get in touch, we’ll ask what you need help with.
We will use your answers to direct you to the most suitable doctor, nurse or healthcare professional to help you.
Home Visits
We ask all patients to come to the surgery wherever possible, mainly because we are better equipped to investigate and treat your condition at the surgery. Additionally, we can see three patients in the surgery in the time it takes to see one patient at home.
If you need to be visited at home please telephone the surgery before 11am. The receptionist will ask you for details about the nature of the situation so the doctor can assess priorities. The doctor may telephone you prior to visiting, and may decide a visit is not needed.
Pharmacy First
Pharmacy First enables community pharmacists to supply prescription-only medicines, including antibiotics and antivirals where clinically appropriate, to treat seven common health conditions without the need to visit a GP. You can get treatment for these conditions by walking into the pharmacy or contacting them virtually. GP receptionists, NHS 111 and providers of emergency care will also be able to direct patients to pharmacies, that offer the service, if contacted.
What are the seven common conditions?
- Sinusitis
- Sore throat
- Earache
- Infected insect bite
- Impetigo (a bacterial skin infection)
- Shingles
- Uncomplicated urinary tract infections in women.
Enhanced access
Patients registered at this practice will be able to have evening and weekend appointments following the launch of the Salford Wide Extended Access Pilot in Eccles and Irlam.
The pilot, run by Salford Primary Care Together, means patients will be able to book appointments later in the evening (6:30pm to 8pm) Monday to Friday and on a Saturday and Sunday morning (9:30am to 12:30pm). These appointments will take place at Eccles Gateway.
Salford Primary Care Together is a Community Interest Company created by Salford’s GPs to help local people live healthier, happier and fulfilling lives.
To book an appointment, contact the reception team.
Your appointment
However you choose to contact us, we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
Cancelling or changing an appointment
To cancel your appointment:
- use your NHS account (through the NHS website or NHS App)
- using the GP online system: Patient Access
- phone us on 0161 707 5500 during opening times
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs
Home visits
It is now accepted in the UK that the need for a patient to be seen at home, as opposed to attendance at the surgery, must be assessed solely on medical grounds.
This means that if patients are physically able to attend surgery they will be asked to do so, unless they are clearly infirm or housebound. We would point out that, generally, patients are better served when seen at the health centre than in less suitable surroundings at home.
Most of the doctors do their visiting between morning and afternoon surgery, so if you do require the service, and fulfil the criteria, please try to phone before 11am on 0161 707 5500.