Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- fill out a repeat prescriptions request form
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: Patient Access
- place the tear off slip issued with each paper prescription and in the designated box in reception (always use the latest one issued)
- use your nominated pharmacy request method
We do not take repeat prescription requests over the phone.
Collecting your prescription
Please allow at least 2 full working days for prescriptions to be processed and remember to take weekend and bank holidays into account.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- fill out a nominate a pharmacy or other dispenser form
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Go to Medicines A to Z (nhs.uk)
If you would like to speak to someone at the GP surgery about your prescription:
- fill out an ask a prescription question form
Medication reviews
Patients on repeat medication will be asked to see a doctor or a practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Prescription charges
View the cost of prescriptions on the NHS website.
You can also find out if you are entitled to free prescriptions.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.